We offer a one year warranty on all new Keisman Pedals products. This warranty covers any repair for issues arising from normal use. The damage must not be caused by any outside source such as a wrong power supply, liquid, dropping, power surge, or anything of a similar nature. We also do not cover any aesthetic blemishes caused after the purchase.
Shipping for warranty repairs must be covered by the customer both to our shop and back to the customer. Pedals must be packaged safely with adequate padding to ensure it is not damaged on it’s way to the shop for repair. We suggest the pedal have about 2″ of padding between it and the box and nothing moving inside of the box once it’s taped up.
One year after the date of purchase you will begin to be charged parts and labor for repairs if needed. Please e-mail us at firstname.lastname@example.org to schedule warranty work, get further instructions, troubleshooting, and any other questions you may have.